Frequently Asked Questions

How do I Join the Members Area?

Two steps need to be completed to register for the site.

Step 1: Click the login button in the upper right corner of the website header and complete the signup using Google, Facebook or email.

Step 2: Complete the member signup form (used to verify residency) below and click submit.

After you complete the registration process, the approval will be sent to the Board of Director's designated site administrator and upon approval (approximately 48 hours) you will receive an email from JTHOA.

How do I login?

The login menu is on the upper right corner of the website header. Enter your username and password.

How do I update my profile?

You can edit your profile once you have logged in. Use the login drop down bar in the upper right corner and select the page account settings. Form the account settings page you can update your name, address, email and password.

What if I forgot my password?

If you forgot your password, click login in the upper right corner of the website header, select login, then select login with email, type in your email and click "Forgot Password?" at the bottom of the menu.

Registration confirmation email not received?

If you did not receive your confirmation email after completing the two steps to register you should check your emails junk/spam folder. In the event the confirmation email still does not reach you please send us an email at getinfo@jthoa.com.